I work in Customer Support at Facebook. I am doing my customer support startup right now and to get to know the industry I want to help other pioneers.
I can help you with
- replying to your users email
- sorting tickets
- making a summary of top problems from your users
- set up zendesk/other customer support platforms
Drop your email here I will reach out https://docs.google.com/forms/d/e/1FAIpQLSetzG8hPsN5N_cr3CdbpaU6XjsEXhgP9xcUJGQfOD7lKD0tDA/viewform?usp=sf_link